Clinics and service provision
NHS health checks
We offer all patients between the ages of 40 and 75 a healthy heart check. If you have diabetes or high blood pressure this will be part of your routine care. For everyone else we invite you to make an appointment for a full heart disease risk check.
Translation
If English is not your first language please be assured that we can readily have a phone interpreter within minutes available for you, covering over 30 languages.
Maternity
We recognise that expectant mothers require very special attention. Our dedicated teams are here to help you through your pregnancy and birth and provide you with the best care to suit your individual needs.
You can self refer to our maternity services.
Please complete the form for the hospital you wish to visit:
https://www.bartshealth.nhs.uk/download.cfm?doc=docm93jijm4n19545.docx&ver=35561
British Pregnancy Advisory Service (BPAS)
We are an independent healthcare charity which for more than 50 years, has been advocating and caring for women and couples who decide to end a pregnancy.
Nearly all of the women we see have their care paid for by the NHS. We are the leading specialists of abortion advice and treatment in the UK, taking care of almost 80,000 women each year in over 70 reproductive healthcare clinics nationwide.
Dementia
Admiral Nurse Dementia Helpline
Call 0800 888 6678 or email [email protected] Open 7 days a week
Free and confidential advice and support service for anyone with a question or concern about dementia, staffed by experienced
dementia specialists.
Age UK
Advice Line 0800 055 6112 Free to call 8am 7pm 365 days a year
Information and advice about staying well and safe, providing care, accessing services, arranging funerals and telephone befriending.
Alzheimer’s Society / Dementia Connect
Helpline 0300 222 112 Available 7 days per week
Support and advice from dementia advisors. Includes access to an online community, Talking Point to connect with others affected by dementia.
Carers UK
Helpline 0808 808 7777 Mon Fri, 9am 6pm or by emailing [email protected]
Information and advice about how to get help and support as a carer.
Cruse bereavement information
Helpline 0808 808 1677 or by emailing [email protected]
Emotional support to anyone affected by bereavement.
Dementia Change Action Network (DCAN)
Practical ideas for living with dementia during the COVID 19 pandemic, including advice on managing social distancing https://distancingwithdementia.org.uk/
Independent Age
Helpline 0800 319 6789 Open Mon Friday. Includes information about staying well and safe, tackling loneliness and how to access to grief counselling.
The Silver Line
Helpline 0800 470 8090 Open 24 hours a day, every day of the year. Free confidential helpline providing information, friendship and advice to older people.
www.dementiavoices.org.uk
Support and practical advice for carers and people with dementia.
TIDE (Together In Dementia Everyday)
Information about COVID 19 and suggested activities
Get cancer symptoms checked, just speak to your GP
While the number of urgent cancer referrals is back up to 85% of pre-COVID levels, there are some people who may have worrying symptoms who are still not contacting their GP.
From the start of the pandemic to the end of August, more than 870,000 people were urgently referred and over 90% of them were subsequently seen by a specialist within two weeks. Cancer treatment levels were maintained at 85% of 2019 levels during the height of the pandemic– showing that the NHS is there for people when they need it.
• If you’ve had unexplained blood that doesn’t come from an obvious injury (such as blood in your poo or pee), an unexplained lump, weight loss which feels significant to you or an unexplained pain that lasts three weeks or more, it could be a sign of cancer.
• It’s probably nothing serious, but finding cancer early makes it more treatable, so just speak to your GP.
• Your NHS is here to see you, safely
Physiotherapy
If you need physiotherapy a number of different options are available to you.
You can see a physiotherapist:
- by getting a referral from a doctor
- by contacting a physiotherapist directly
- at your GP surgery
- privately
Physiotherapy can also sometimes be accessed through occupational health services, charities, patient groups and the voluntary sector.
Physiotherapy on the NHS
Physiotherapy is available free of charge on the NHS throughout the UK.
Depending on where you live, you may be able to self-refer or you may need to visit your GP or consultant first. After discussing your symptoms with your doctor, they may then refer you to a physiotherapist.
You can search for physiotherapy services near you to find out where you may be referred to.
Foot health services
High quality intervention for those individuals considered to be at greatest risk of developing foot health complications as a result of complex medical history and podiatric needs.
The core purpose of the Foot Health Service is to deliver an increasingly evidenced based service to the residents of Newham aimed at reducing foot problems, maintaining or improving mobility and reducing pain through treatment and education in a cost-effective manner at appropriate times to patients.
The service aims to provide high quality intervention for those individuals considered to be at greatest risk of developing foot health complications as a result of complex medical history and podiatric needs.
Self referral – https://www.elft.nhs.uk/sites/default/files/Newham%20Foot%20Health%20Referral%20form%20%28Jan%202017%29_v6.pdf
Newham Talking therapies
Newham Talking Therapies offers a range of free and confidential talking therapies and specialist support to help you feel better within the borough of Newham.
We are open and accepting referrals – please call 0208 175 1770. To refer yourself to the service, please use our online self-referral form. Booked appointments will go ahead as planned.
For general information, to cancel/reschedule your appointment or if you are having trouble getting through, please email us.
Crisis line
The Newham Mental Health Crisis Line is open 24 hours a day to support people living in Newham who experience a mental health crisis. The Helpline is free to call and available 24 hours a day including at weekends and Bank Holidays.
Callers will be given support and advice from mental health professionals.
The service aims to provide the right care at the right time and prevent people from spending unnecessary time at the Accident & Emergency Department.
The Crisis Helpline can:
- support and help you if you have mental health problems
- provide accurate information and advice about local mental health services
- communicate with other services or teams on your behalf if you wish
- support you in a non-directive way, to empower and encourage you to take control of your own life and come to your own decisions.
The service provides an emergency assessment service for those calling who are in crisis – we will see people on the same day and either treat or refer them to a team where their needs can be met.
Telephone number – 0800 073 0066
https://www.elft.nhs.uk/services/mental-health-crisis-linecrisis-support-newham
Cervical screening
Cervical screening is safe and essential. 99% of cervical cancers are preventable and cervical screening picks up very early changes, when it is easier to treat.
The Project Surgery is open for cervical screening and have introduced safety measures to protect patients and staff from Covid-19, including:
- social distancing
- additional PPE, such as masks, gloves and aprons, which will be changed between patients.
- all patients have to wear a face covering (unless exempt)
- any patient who has Covid-19 symptoms is asked not to attend their appointment and to contact their GP to rearrange
The Project Surgery recommends that all women take advantage of the cervical smear test in line with national recommendations:
- First invitation at the age of 25 years
- Every three years until you reach the age of 49
- Every five years thereafter until the age of 65
- At other times as recommended by the Doctor
You will receive a reminder when your smear test is due once you have had your first smear.
The above recommendations are for “routine” smears only. If you are experiencing any problems and feel you require a test earlier please speak to your GP.
https://www.nhs.uk/conditions/cervical-screening/
For more information about smear tests, there is a short video to explain the facts, as well as and Your Guide to Cervical screening.
Full vaccinations
The practice policy is to offer the influenza vaccination to all patients over the age of 65 years and those patients suffering from certain conditions.
If you fall into this category we will contact you by letter or phone each year around the end of September to the beginning of October with an invitation to attend.
Childhood Vaccinations
We offer a full immunisation service for children. If your child has missed a vaccination, please give us a ring to book an appointment with the practice nurse.
Smoking cessation
Newham residents who want to quit smoking can self-refer to the Newham Stop Smoking Service.
If you who want to join the Stop Smoking Service you can contact the service in any of the following ways:
⦁ Calling the helpline on 020 7882 8230 / 0800 1691943
⦁ Emailing: [email protected]
⦁ Text or WhatsApp: 07474 082 330
The service is open Monday to Friday 8.30am until 5.30pm. Group sessions (6pm-7pm) can be arranged by appointment only .
The service is run by Queen Mary University of London who have many years experience in delivering stop smoking services.
The service offers:
- Direct support and quit plan from a trained practitioner for up to 12 weeks
- Weekly Nicotine Replacement Therapy, Champix, Zyban and Electronic Cigarettes.
- Telephone and/or digital support with free access to the Smoke Free app
- Face-to-face support available at a location near you (subject to the latest local and national guidance Covid Guidance).
- Support is available in English, Bengali, Urdu, Gujrati and Lithuanian. BSL Support is also available.
Community pharmacies across Newham
You can also access your quit smoking support from your local community pharmacy. Find your nearest pharmacy.
Their weekly face to face service includes:
- Personalised advice and support on how to stop smoking
- Individually tailored treatment plan that includes setting a quit date
- Access to NHS approved medications, including Nicotine Replacement Therapy (NRT) like patches, gum and lozenges*
- Follow-ups for at least the first four weeks of stopping smoking
- Regular carbon monoxide monitoring
- Up to 12 weeks support.
* Treatments are free if you are entitled to free prescriptions, otherwise you will need to pay a prescription charge.
COVID-19 Update Stop Smoking Services and Pharmacy Providers will resume Covid Secure face-to-face consultation in the New Year if it is safe to do so.
Travel advice and immunisations
Our local pharmacies offer travel vaccinations. Some vaccinations will require boosters before you travel, so please always consult the pharmacist at the earliest opportunity after you have planned your journey. We recommend that you book your appointment at least four weeks before you travel.
Please note that many travel vaccinations are not NHS services and therefore attract a fee.
