Minor Eye Problems

If you have a recent problem with your eyes – such as sore eyes, red eyes

or visual disturbance – you can be assessed and treated by our local Minor Eye Conditions Service.

This is a free NHS service available from a number of local opticians to all patients registered with a Newham GP and over 10 years of age.

What is a Minor Eye Conditions Service (MECS)?

Conditions that can be seen under the service include:
● Red eye or eyelids
● Dry eye, or gritty and uncomfortable eyes
● Irritation and inflammation of the eye
● Significant recent sticky discharge from the eye or watery eye
● Recently occurring flashes or floaters
● Ingrowing eyelashes
● Recent and sudden loss of vision
● Foreign body in the eye

Please note, this is not a sight test

Also, if you have a major eye condition that is being regularly monitored by your optometrist or hospital eye service, this will not be covered by this service; for example, cataracts, diabetic retinopathy or glaucoma.

Where should I go?

Name Contact Number Address Opening Times
MM Beg 0208 472 8028 13 Plashet grove E6 1AD Mon/Wed/Thur/Fri/Sat:10:30am – 06:00pmTues/Sun: 10:30am – 02:00pm
Vision Academy 020 8586 7132 73 Plashet Road E13 0QA Mon-Fri: 09:30am – 05:30pmSat: 10:00am – 05:30pm
Specsavers (East Ham) 020 8470 0800 43 High Street North E6 2JD Mon – Fri: 09:00am – 6:00pmSat: 09:30am – 06:00pmSun: 10:00am – 04:00pm
Boots Stratford 020 8221 2495 31-32 Lower Ground Floor, The Arcade, Westfield, E20 1EH Mon: 09:30am – 06:00pmWed/Thur: 10:30am – 7:00pmFri: 09:00am – 06:00pmSat: 09:00am – 05:30pmSun: 12:00pm – 05:00pm
Specsavers (Stratford) 020 8221 1113 85 Stratford Centre E15 1XQ Mon-Fri: 09:30am – 06:30pmSat: 09:00am – 06:00pmSun: 10:00am – 05:00pm
Forest Gate Eye Clinic 020 8181 9171 47 Woodford road E7 0DJ Mon-Sat: 09:00am – 05:30pm
Specsavers (Beckton) 020 8470 0800 1 Claps Gate Lane E6 6JF Mon-Sat: 09:00am-06:00pmSun: 11:00am – 05:30pm
Specstore Opticians 020 7476 4745 32 Barking Road E16 1EQ Mon/Wed/Fri: 10:00am – 03:00pm

An appointment will normally be required, so telephone first. Appointments are available during normal working hours and some practices offer appointment at weekends.

How do I book an appointment with the service?

To make an appointment, call one of the opticians listed above. You will be asked some questions about your symptoms in order to assess how quickly you need to be seen by the service, which will be within 24 hours in urgent cases and within a few days for routine appointments.